×

Privacy Policy

Effective Date: April 24, 2026
Website: findbuzzy.com
Operator: Cicada Productions LLC, in collaboration with ARGHouse

1. Introduction

This Privacy Policy explains how Cicada Productions LLC, in collaboration with ARGHouse collects, uses, stores, and shares information when you visit or use findbuzzy.com (the “Site”), create an account, participate in The Find Buzzy ARG (the “ARG”), or otherwise interact with us.

By using the Site, creating an account, or participating in the ARG, you agree to the practices described in this Privacy Policy.

If you do not agree with this Privacy Policy, please do not use the Site.

2. Eligibility / Age Guidance

The Site and ARG are intended for users who are at least 13 years old.

If you are under the age of majority in your jurisdiction, you should use the Site only with parent or guardian permission.

We do not knowingly collect personal information from children under 13. If you believe a child under 13 has provided personal information to us, please contact us and we will take appropriate steps to remove it.

3. Information We Collect

We may collect the following categories of information:

A. Information You Provide Directly

When you register for an account or otherwise interact with the Site, we may collect:

  • username

  • email address

  • password (stored securely in hashed form through authentication systems)

If you contact us, subscribe to emails, submit support requests, or otherwise communicate with us, we may collect the information you choose to provide.

B. Gameplay / Account Activity Information

We may collect information related to your participation in the ARG, including:

  • account registration details

  • login activity

  • puzzle progress

  • unlocked content

  • collected digital items

  • timestamps and progression data

  • account settings

  • support history

  • activity needed to operate the experience

C. Automatically Collected Information

When you visit the Site, certain information may be collected automatically through cookies, logs, analytics tools, and related technologies, including:

  • IP address

  • browser type and version

  • device type

  • operating system

  • referring pages or websites

  • pages visited

  • date/time of visits

  • usage patterns

  • security and anti-abuse information

This information may be collected by us or by service providers helping us operate the Site.

4. How We Use Your Information

We may use your information for the following purposes:

A. To Operate the Site and ARG

We use information to:

  • create and manage accounts

  • authenticate logins

  • track gameplay progress

  • unlock content

  • operate puzzles and features

  • provide support

  • maintain system integrity

B. To Communicate With You

We may send:

Required Communications, such as:

  • registration confirmations

  • password reset emails

  • account notices

  • gameplay updates

  • technical notices

  • support responses

Optional Promotional Communications, such as:

  • future ARGs

  • new puzzle games

  • special events

  • related interactive projects

  • community updates

You may unsubscribe from promotional emails at any time using the unsubscribe link included in those emails.

C. To Improve and Protect the Site

We may use information to:

  • analyze traffic and engagement

  • improve performance and content

  • troubleshoot bugs

  • detect bots, fraud, abuse, or hacking attempts

  • enforce our Terms and Rules

D. To Comply With Legal Obligations

We may use or retain information as reasonably necessary to:

  • comply with laws or lawful requests

  • protect our rights or property

  • investigate misuse

  • resolve disputes

  • enforce agreements

5. Cookies and Similar Technologies

We use cookies and similar technologies to operate and improve the Site.

Cookies may be used for purposes such as:

  • keeping users logged in

  • remembering preferences

  • supporting account sessions

  • measuring traffic and performance

  • security and abuse prevention

Most browsers allow you to control cookies through browser settings. Disabling cookies may affect account access or gameplay features.

6. Analytics and Tracking Technologies

We may use tools that help us understand traffic, usage patterns, and performance.

Current or potential tools may include:

  • WP Statistics

  • Cloudflare

  • hosting analytics tools

  • future audience measurement tools

These services may process technical data such as IP address, browser/device information, page visits, and general usage trends.

7. Email Communications

If you create an account or provide your email address, we may contact you for:

Required Communications

  • account authentication

  • password reset

  • support responses

  • gameplay notices

  • technical alerts

  • security messages

Promotional Communications

We may also send occasional promotional emails related to:

  • The Find Buzzy ARG

  • future ARG experiences

  • new games

  • live events

  • related projects from Cicada Productions LLC, in collaboration with ARGHouse

You may opt out of promotional emails at any time.

We may use a third-party email provider to manage communications.

8. Third-Party Services and Embedded Content

We use or may use third-party services to help operate the Site, including:

  • Cloudflare

  • DreamHost (hosting infrastructure)

  • Ultimate Member (accounts / login systems)

  • WooCommerce (if enabled features require it)

  • Google Fonts

  • email service providers

  • analytics providers

  • security tools

These providers may process information as necessary to perform services on our behalf.

Third-party services maintain their own privacy practices, and we encourage reviewing their policies when relevant.

9. Public Posting / User Content

The Site is not primarily intended as a public social platform.

If public posting, community features, chat, comments, or user submissions are introduced later, additional rules or policies may apply.

10. How We Share Information

We do not sell your personal information.

We may share information only in limited circumstances:

A. Service Providers

With vendors that help us operate the Site, including providers for:

  • hosting

  • analytics

  • security

  • email delivery

  • account systems

  • technical support

B. Legal / Safety Reasons

We may disclose information if reasonably necessary to:

  • comply with law or legal process

  • protect rights, users, or property

  • investigate fraud or abuse

  • respond to security incidents

C. Business Transfers

If Cicada Productions LLC, in collaboration with ARGHouse or related assets are reorganized, sold, merged, or transferred, information may be transferred as part of that transaction subject to applicable law.

11. Data Retention

We retain information for as long as reasonably necessary for purposes described in this Privacy Policy, including to:

  • maintain accounts

  • operate the ARG

  • provide support

  • improve services

  • prevent fraud

  • comply with legal obligations

  • resolve disputes

Some data may be retained longer where necessary for security, abuse prevention, or recordkeeping.

12. Data Security

We use reasonable administrative, technical, and organizational safeguards intended to protect personal information.

However, no online system is completely secure. We cannot guarantee absolute security.

You are responsible for maintaining the confidentiality of your account credentials and using a strong password.

13. Your Choices and Rights

Depending on where you live, you may have privacy rights regarding your personal information.

You may request to:

  • access certain personal information we hold

  • correct inaccurate information

  • request deletion of eligible information

  • unsubscribe from promotional emails

We may need to retain certain information for security, fraud prevention, legal compliance, or legitimate operational purposes.

To make a privacy request, contact us using the details below.

14. International Visitors

Our operations are based in Michigan, United States.

If you access the Site from outside the United States, your information may be transferred to, stored in, and processed in the United States or other jurisdictions where service providers operate.

By using the Site, you understand and agree to such transfers where permitted by law.

15. Do Not Sell Statement

We do not sell your personal information.

We do not share your personal information with third parties for their own independent sale or resale purposes.

16. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

If changes are made, we will post the updated version on this page and revise the Effective Date. Continued use of the Site after changes are posted means you accept the updated Privacy Policy.

17. Contact Us

Cicada Productions LLC, in collaboration with ARGHouse
Michigan, United States
Email: sup@arghouse.com